At EZ App Designer, we pride ourselves on the satisfaction of our Customers. We sell high quality print products at great prices and make sure every Customer is happy. If you are not completely satisfied with your purchase please contact us and we will see what we can do to make you a satisfied customer.
We Guarantee the products we sell will be delivered in a timely manner based on the shipping option you selected. If a print product arrives damaged through shipping, we will work with you to quickly resolve the situation.
When you shop at EZ App Designer, rest assured that your order and information is safe and secure at all times. Our online ordering and checkout process is equipped with the latest technology to help protect against any fraudulent activity and maintains high data encryption.
Have questions about our printing products?
Email or call our Customer Service support team, and we will be happy to assist you. We have knowledgeable staff on duty, ready to handle your every question!
We ship our products directly to you packed securely in boxes that decrease movement and spillage via UPS and a UPS shipping tracking number will be provided after order completion and packed for shipping.
So, in the unlikely event that you receive your item and it is damaged, call us and we will work with you to make your buying experience a great one. Our policy is no refunds for printing products. Each case will be handled on a case by case basis and every effort will be made to evaluate the issue and determine if the issue is with the design file received from the Customer or the actual print production process. If the buyer received free shipping when they purchased the item, they will be charged for those shipping costs as well for the replacement order if the error is on the part of the Customer. ***Please Note: If you refuse a shipment from the shipping company or the product is shipped back to our company by the shipping company due to multiple unsuccessful delivery attempts or for any other reason, the above return policy shipping fees will apply. Additional shipping charges will apply to resend the order back to you and must be paid prior to re-shipping the order.
Printing Order Cancellation
In the event that you decide to cancel your order, you may call us at (888) 248-5558 with the first 24 hours of placing your order. Once the order has started in print production called “Batching” the order cannot be cancelled and no refunds will be issued due to the order already being processed. Please note: there is an order cancellation fee of 10% of the total purchase price to be applied within the 24 hour period. This fee is to cover the costs of removing the order from our production process and printing batch, payment system, and shipping systems and to help recover the cost of credit card processing and refunding. If your item has already been shipped, please see above for the return policy.